Refund and Returns Policy

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at returns@oceanic-shop.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.

If you are located in North America(USA, Mexico and Canada) and need to exchange it for the same item, send us an email at returns@oceanic-shop.com and send your item to Battery Technology Inc, 16651 E Johnson Drive, City of Industry, L.A. CA 91745 U.S.A.

If you are located in Europe, Asia, Africa and need to exchange it for the same item, send us an email at returns@oceanic-shop.com and send your item to Fairway Electronic Co., Ltd , 7F., No.738, ZhongZheng Road, ZhongHe Dist., New Taipei City, Taiwan 23511.

If you are located in Central and South America and need to exchange it for the same item, send us an email at returns@oceanic-shop.com and send your item to Praderas del Doral alameda 13 avenida 2 #455, Managua,Nicaragua.

If you are located in North America(USA, Mexico and Canada) and need to exchange it for the same item, send us an email at returns@oceanic-shop.com and send your item to the following Address ：4520 Danito Ct City ：Chino State：CA Zip Code：91710 Tel ：626-866-2360

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, if you are located in North America(USA, Mexico and Canada) and need to exchange it for the same item, send us an email at returns@oceanic-shop.com and send your item to Battery Technology Inc, 16651 E Johnson Drive, City of Industry, L.A. CA 91745 U.S.A.

To return your product, if you are located in Europe, Asia, Africa and need to exchange it for the same item, send us an email at returns@oceanic-shop.com and send your item to Fairway Electronic Co., Ltd , 7F., No.738, ZhongZheng Road, ZhongHe Dist., New Taipei City, Taiwan 23511.

To return your product, if you are located in Central and South America and need to exchange it for the same item, send us an email at returns@oceanic-shop.com and send your item to Praderas del Doral alameda 13 avenida 2 #455, Managua,Nicaragua.

To return your product, if you are located in North America(USA, Mexico and Canada) and need to exchange it for the same item, send us an email at returns@oceanic-shop.com and send your item to the following Address ：4520 Danito Ct City ：Chino State：CA Zip Code：91710 Tel ：626-866-2360

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@oceanic-shop.com for questions related to refunds and returns.